About FileShred

News

How to Develop an Information Destruction Program for Your Connecticut Business

Individuals seated around a table

Every Connecticut business—regardless of size or industry—creates, stores, and eventually disposes of sensitive information. Customer records, employee files, financial documents, medical data, and proprietary business information all carry legal and financial risk if not properly destroyed.

An information destruction program is a structured plan that ensures sensitive data is securely destroyed when it is no longer needed. For Connecticut businesses, having a formal program is not just a best practice—it is a key part of staying compliant with state and federal privacy laws.

Below is a step-by-step guide to building an effective information destruction program for your organization.

1. Understand Your Legal and Regulatory Obligations in Connecticut

Before developing a destruction program, Connecticut businesses must understand their compliance requirements.

Connecticut data-privacy laws require businesses to take reasonable steps to protect personal information and to properly destroy records containing sensitive data. Depending on your industry, you may also be subject to:

  • HIPAA (healthcare and medical practices)
  • FACTA (financial and consumer information)
  • GLBA (banks and financial institutions)
  • State and federal employment record regulations

Failure to properly dispose of records can lead to data breaches, regulatory fines, lawsuits, and damage to your company’s reputation.

2. Identify What Information Needs Secure Destruction

The next step is to identify what types of information your business handles and stores. Common examples include:

  • Employee personnel files
  • Customer and client records
  • Financial statements and tax documents
  • Medical and insurance records
  • Legal files and contracts
  • Credit applications and payment information
  • Internal reports and proprietary data

Both paper records and electronic media (hard drives, backup tapes, USB drives) should be included in your destruction plan.

3. Establish a Document Retention Schedule

Not all documents should be destroyed immediately. A retention schedule outlines:

  • How long records must be kept
  • When they should be reviewed
  • When secure destruction is required

Retention periods vary by document type and industry. Once records reach the end of their retention period, they should be destroyed promptly and securely to reduce risk.

A professional shredding provider can help ensure records are destroyed at the right time, not too early—and not too late.

4. Implement Secure Collection and Storage Procedures

A strong destruction program starts before the shredding happens.

Best practices include:

  • Placing locked shred containers throughout your office
  • Training employees on what materials belong in secure containers
  • Preventing sensitive documents from being placed in regular trash or recycling bins
  • Establishing clear internal policies for handling confidential information

These steps help maintain a clear chain of custody and reduce the risk of internal data exposure.

5. Choose a Professional Information Destruction Partner

One of the most important decisions is whether to shred in-house or use a professional service. For most Connecticut businesses, professional shredding offers greater security, compliance, and accountability.

When selecting a shredding provider, look for:

  • On-site shredding so you can witness destruction
  • NAID AAA certification or equivalent security standards
  • Secure chain-of-custody procedures
  • Certificates of Destruction for compliance documentation
  • Flexible scheduling for ongoing or one-time service

Professional shredding eliminates the risk and labor associated with in-house shredders while ensuring consistent compliance.

6. Include Electronic Media Destruction

An effective information destruction program goes beyond paper.

Hard drives, backup tapes, and other electronic media contain vast amounts of recoverable data. Simply deleting files is not enough.

Your program should include:

  • Hard drive shredding or degaussing
  • Secure destruction of backup tapes
  • Proper recycling of electronic waste after destruction

This is especially important for healthcare providers, financial institutions, and any business upgrading IT systems.

7. Train Employees and Enforce the Program

Even the best program fails without employee participation.

Train your team on:

  • What constitutes confidential information
  • How to use secure containers
  • Why proper destruction matters
  • Your company’s policies and procedures

Regular reminders and simple processes help ensure compliance becomes part of daily operations.

8. Document and Review Your Program Regularly

Your information destruction program should be documented and reviewed periodically. Business operations, regulations, and technology change—your program should evolve with them.

Maintain:

  • Written destruction policies
  • Certificates of Destruction
  • Service schedules and audit records

Regular reviews demonstrate due diligence and help protect your business in the event of an audit or data-related incident.

Why Connecticut Businesses Choose Professional Shredding Services

A well-designed information destruction program protects your business from risk while saving time and resources. Professional shredding services provide:

  • Consistent compliance
  • Secure destruction of paper and media
  • Reduced liability
  • Peace of mind for business owners and management

For Connecticut businesses, partnering with a local, experienced shredding provider ensures sensitive information is handled securely—every time.

Get Help Building Your Information Destruction Program

If your Connecticut business needs help developing or improving an information destruction program, a professional shredding partner like FileShred can assess your needs and create a customized solution—whether you require ongoing service or a one-time purge.

Secure information destruction isn’t just about shredding paper—it’s about protecting your business, your clients, and your reputation.  For more information or a quote give FileShred a call today.

James Dowse

Jim Dowse, CSDS

Jim Dowse is the CEO of FileShred, a family-owned, local business specializing in document management and secure shredding services. With over 30 years of experience in the industry, Jim is a Certified Secure Destruction Specialist (CSDS)—the highest certification in the document shredding field.

Right facing black arrow illustration

Secure Your Confidential Information Today!

Schedule Your On-Site Shredding Service with FileShred – Fast, Reliable, and Trusted Document Destruction in Connecticut.

Start Your Secure Shredding

Start Your Secure Shredding