Frequently-Asked Questions


If you need more information about FileShred, a locally owned  paper shredding company in Connecticut we encourage you to browse our frequently-asked questions below. If you still have questions after exploring this page about our company or our document destruction services, please don’t hesitate to call us at (855) 54-SHRED or complete our contact form and we’ll get back to you  right away!

Because privacy laws require it in certain cases, and you need to protect personal and business information.

Just give FileShred a call, and we will walk you through the entire process and answer all your questions.

The cost of your service depends on the service you choose, the amount you have to shred, and the frequency of your shredding service. Our staff will analyze your shredding need and provide you with a quote.

Right away! FileShred provides shredding services Monday through Saturday, so just pick the best day for you.

Cash, credit cards, and checks are all acceptable forms of payment for us.

Yes, whether you’re an individual or a business, we come to you only when you need us.

At your location. All of your documents are shredded before we leave your home or office.

No. We are a mobile shredding company, and we come to you.

Yes, you can watch the entire process. Our mobile shredding trucks have a screen on the side of the truck, so you can watch your documents being emptied into the shredder and then shredded.

Just put your documents into boxes, garbage bags, garbage cans, or any container that is convenient for you. There is no need to remove paper clips, staples, rubber bands, or binders clips: our high-capacity industrial shredders will shred it all.

We don’t shred the boxes because it affects our ability to recycle the paper after we shred it. However, for an additional fee, we will remove the cartons. Note: most municipalities in our area will take cardboard boxes away for free, so we’d encourage you to look into that option before coming to us with your boxes.

No problem! Just call us when it is full, and we will come the next day. We only require one shredding service per quarter as a minimum if you get a bin from us.

100% of the paper we shred is recycled. Every ton of paper we shred saves 17 trees!

Our shredding service is about you and your needs. We build our shredding service around you. Our well-trained staff will assist you with the planning, pricing, and performance of your shredding service. We make the entire shredding process fast and convenient for you.

FileShred is a locally based on-site shredding company in Connecticut. We help businesses and residents keep their data safe in a variety of ways with residential shredding and document destruction services for businesses. We give our customers the choice to shred what they want, how they want, and when they want. Whether you have a one-time shred you need taken care of or you want to get your documents shredded regularly, FileShred provides the options to make sure that your sensitive information is disposed of properly in the most secure way possible. That means that you’ll have one less thing to worry about at home or at work, giving you the freedom you need to focus on other tasks.

We even offer hard drive destruction services to make sure that your records are kept safe both physically and digitally. No matter what you need to destroy, our convenient on-site shredding options give you a way to see what you need shredded destroyed right in front of you so that there’s no doubt that it’s gone for good. If you’re interested in destroying documents with FileShred,  contact us  or call us at   (855) 54-SHRED    today!